SME Finance Provider Unveils New, Customer Centric Website
Date: October 2017.
Leading small business financing platform Boost Capital has unveiled a revamped website as part of its initiative to increase support for small businesses requesting finance.
Boost Capital has focused on making the application process as simple as possible, which in turn leads to a more rapid decision.
Whilst Boost is able to support small businesses across the spectrum, the site also provides targeted support for different sectors in order to address specific needs.
Managing Director of Boost Capital, Alex Littner explained, “With more and more businesses applying online for finance to help fulfill their business aspirations, having a simple-to-use and clear website is a prerequisite to being competitive. On our new website we have made the customer experience the number one priority. Businesses want to know the experience of others before they borrow themselves, which is why we include case studies on our site, but most important is the ease and speed of making a loan application. The new site enables a borrower to apply in just a few seconds. In addition, we provide several interactive tools and calculators on our site so small businesses can quickly get a sense of whether they could be approved for finance with Boost Capital, and what the approval amount could be”.
As high street banks have gradually reduced their lending to small businesses, Boost have seen an increased demand from businesses for short term finance, and further increases in volume are anticipated with the Government Referral Scheme now underway.
Alex added: “In small business lending, building a strong brand is critical. Our new website allows us to effectively communicate all that we offer through our financing solutions and programs. Customer service is the cornerstone of our business, which is evident from our essential servicing touch points- a simple application, same-day decision and fast funding- to our commitment to truly understanding small business owners’ needs and finding the right solutions to help them thrive.”
The company plans to continue its investment in its products as well as its technology in 2018, using the foundational data derived from originating £1 billion in financings across the UK, US and Canada, to deliver consistent predictability, higher approvals and expedited funding.
It will also continue to give small businesses the high-touch, human care, personalised experience that is at the core of Boost’s successful model.
About Boost Capital
Boost Capital champions the growth and prosperity of small businesses by providing timely, flexible financing solutions. Boost Capital’s leading small business financing platform leverages customised underwriting and proprietary algorithms to fund businesses in the UK, and through its parent company, BFS Capital, in the United States and Canada. Boost Capital in the UK, US and Canada has provided more than £1 billion in total financing to more than 18,000 small businesses across more than 400 industries.